General and Operations Managers


Salary Median (2020)


Projected Job Growth (2019-2029)

+5.8% (as fast as the average)

Most Common Level of Education

Bachelor's degree


What General and Operations Managers Do

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Other Job Titles General and Operations Managers May Have

Business Manager, General Manager (GM), Operations Director, Operations Manager, Plant Superintendent, Store Manager

How Leaders Describe a Typical Day at Work

Operations Manager / Family Engagement Coordinator ,

College Track

As the Operations Manager and Family Engagement Coordinator, my main role is to ensure that our students have the possibility of going to school. I support the families and do a lot of follows ups to make sure that students are applying to DACA.

Director of Operations ,


I collaborate with my teams, peers, and leaders from across the organization. I am energized when I get to exercise my creative thinking skills to solve complex business problems. I love Operations because it affords me the opportunity to support the entire organization in different ways - it allows me to be the jack of all trades, influence our business plans, and lead the industry.

Tasks & Responsibilities May Include

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.