What First-Line Supervisors of Non-Retail Sales Workers Do
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Other Job Titles First-Line Supervisors of Non-Retail Sales Workers May Have
Customer Service Supervisor, Reservations Supervisor, Sales Leader, Sales Supervisor
Tasks & Responsibilities May Include Monitor sales staff performance to ensure that goals are met. Provide staff with assistance in performing difficult or complicated duties. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services. Listen to and resolve customer complaints regarding services, products, or personnel. Keep records pertaining to purchases, sales, and requisitions. See More
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O*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0license. O*NET® is a trademark of USDOL/ETA.