First-Line Supervisors of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Enterprising

Second Interest High-Point

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Conventional

First Interest High-Point

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Social

Third Interest High-Point

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Realistic

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Artistic

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Investigative

Job Zone Two: Some Preparation Needed

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Instruct staff on how to handle difficult and complicated sales.

Keep records of purchases, sales, and requisitions.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Review inventory and sales records to prepare reports for management and budget departments.

Inventory stock and reorder when inventory drops to a specified level.

Establish and implement policies, goals, objectives, and procedures for the department.

Examine products purchased for resale or received for storage to assess the condition of each product or item.

Enforce safety, health, and security rules.

Estimate consumer demand and determine the types and amounts of goods to be sold.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Formulate pricing policies for merchandise, according to profitability requirements.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.

Establish credit policies and operating procedures.

Plan budgets and authorize payments and merchandise returns.

Adjustable widemouth pliers

Adjustable wrenches

Barcode scanners

Cash registers

Credit card processing machines

Desktop computers

Hammer pliers

Ladders

Laser facsimile machines

Laser printers

Magnetic card readers

Money order terminals

PC magnetic card readers

Personal computers

Personal digital assistants PDA

Point of sale POS computer terminals

Screwdrivers

Security cameras

Security monitors

Sensormatic systems

Telecheck processing terminals

Video cassette recorders VCR

Adobe Systems Adobe Acrobat

Adobe Systems Adobe Fireworks

Adobe Systems Adobe Illustrator

Adobe Systems Adobe InDesign

Adobe Systems Adobe Photoshop

American Precision Instruments Regit

Apple Final Cut Pro

ASI Point of Sale

Attitude POS itive AccuPOS Retail

Autodesk Revit

Bibase 4POS Retail

CAP Automation SellWise

ComCash

CompuTant CounterPoint

CyberMatrix POS

Data entry software

Datasym SYMFINITE

Delphi Technology

Exact Software

EZ Software Solutions

Facebook

FileMaker Pro

Gift registry software

Google AdWords

Google Analytics

Hagel Unitime Systems

Handheld computer device software

Human resource management software HRMS

IBM Cognos Impromptu

IBM Notes

IBM SPSS Statistics

Infocorp Computer Solutions $mart System

Infocorp Softwear/POS

Internet browser software

Intuit QuickBooks Point of Sale

Inventory management software

Kronos Enterprise Workforce Management

Kronos Workforce Timekeeper

Lathem Time PayClock EZ

LOB RetailPoint

Logisoft Positive Pos System

ManageMore Cellular Manager

Master Merchant Systems Music Store

MicroBiz

Microsoft Access

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Project

Microsoft Publisher

Microsoft SharePoint

Microsoft Visio

Microsoft Word

MicroStrategy

Millennium Software Atrex

Minitab

Oracle Business Intelligence Enterprise Edition

Oracle E-Business Suite Financials

Oracle Fusion Applications

Oracle Hyperion

Oracle PeopleSoft Financials

Oracle Primavera Enterprise Project Portfolio Management

Payroll software

Plexis Software Plexis POS

Point of sale POS bookstore software

Point of sale POS parts and services software

Point of sale POS software

Qlik Tech QlikView

Qualitech Solutions Dynamic Scheduling

RiscStation POSSum

Sage 50 Accounting

Sage DacEasy

Salesforce software

SBS Keystroke

Do the best you can in school...learn everything you can... stay connected with external sources as well as publications and industry groups.

Meetings, discussions, planning sessions, changes to existing plans, status update meetings.

Tim Sullivan

China Project SME

Milestones

Education

Career

Career Roadmap

My work combines:

My work combines:

Business

Technology

Working with Others

Day to Day

Advice for Getting Started

Recommended Education

Hurdles

The Noise I Shed

From Society in General:

Tim Sullivan

China Project SME

Milestones

Education

Career

Career Roadmap

My work combines:

My work combines:

Business

Technology

Working with Others

Day to Day

Advice for Getting Started

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:

Hurdles

The Noise I Shed

From Society in General:

Related Leaders