What First-Line Supervisors of Personal Service Workers Do
Supervise and coordinate activities of personal service workers.
Other Job Titles First-Line Supervisors of Personal Service Workers May Have
Adult Family Home Program Manager, Direct Care Supervisor, Resident Care Supervisor
Tasks & Responsibilities May Include Assign work schedules, following work requirements, to ensure quality and timely delivery of service. Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications. Train workers in proper operational procedures and functions and explain company policies. Resolve customer complaints regarding worker performance or services rendered. Recruit and hire staff members. See More
This page includes information from the
O*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0license. O*NET® is a trademark of USDOL/ETA.