New Accounts Clerks


Salary Median (2020)


Projected Job Growth (2019-2029)

-14.7% (decline)

Most Common Level of Education

High school diploma or equivalent


What New Accounts Clerks Do

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

Other Job Titles New Accounts Clerks May Have

Banking Services Representative, Customer Service Specialist, Financial Service Representative, Financial Services Representative, Member Service Representative, New Accounts Clerk, New Accounts Representative, Personal Banker, Relationship Banker, Universal Banker

How Leaders Describe a Typical Day at Work

Universal Branch Associate ,

Capital One

If a student would shadow with me they would see the many things I do. I open new accounts and teach customers how banking has changed. I work with them and show them how to use ATMs, on-line banking and mobile deposits. I also work on the teller line handling transactions. I take many on-line training classes to learn what is new in banking.

Relationship Banker ,

Capital One

My day begins with looking up new communication and new product updates, I also look up my numbers in order to see where I stand. I share best business practices with the tellers and help my customers with various situations.

Tasks & Responsibilities May Include

  • Perform teller duties as required.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Collect and record customer deposits and fees and issue receipts, using computers.
  • Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.

This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.