Hope Kinney
Universal Branch Associate
Capital One
Milestones
My road in life took a while to figure out.
I went to college for fashion design. I then worked in the garment center for 10 years in NYC.
After I had my children I did not want to commute to NYC for work in the garment industry.
My husband had his own business which was selling bakery products. I worked for him.
I worked in sales and in the office. When going to the bank each week, the manager offered me a job.
So I worked part time for husband & the bank as a teller. I did that for 9 years.
I've now taken a new position as a Universal Branch Associate working full time at the bank.
Education
High School
East Meadow High
East Meadow High
Career
Universal Branch Associate
I open accounts, help with issues on existing accounts, and assist on the teller line.
Career Roadmap
My work combines:
My work combines:
Business
Technology
Helping People
Day to Day
If a student would shadow with me they would see the many things I do. I open new accounts and teach customers how banking has changed. I work with them and show them how to use ATMs, on-line banking and mobile deposits. I also work on the teller line handling transactions. I take many on-line training classes to learn what is new in banking.
Advice for Getting Started
Here's the first step for high school students
Good people skills and knowing how to use the computer. They also should know how to handle money.
Recommended Education
My career is not related to what I studied. I'd recommend this path instead:
Hurdles
The Noise I Shed
From Myself:
"The discouragement I had was that my parents could not afford to pay for my college. I took out student loans and recieved my college degree. I paid back the loans and I feel good that I did it myself."
Challenges I Overcame
Financial
