
Hope Kinney
Universal Branch Associate
Capital One
Capital One
Universal Branch Associate
I open accounts, help with issues on existing accounts, and assist on the teller line.
If a student would shadow with me they would see the many things I do. I open new accounts and teach customers how banking has changed. I work with them and show them how to use ATMs, on-line banking and mobile deposits. I also work on the teller line handling transactions. I take many on-line training classes to learn what is new in banking.
Here's the first step for high school students
Good people skills and knowing how to use the computer. They also should know how to handle money.
"The discouragement I had was that my parents could not afford to pay for my college. I took out student loans and recieved my college degree. I paid back the loans and I feel good that I did it myself."