Milestones

My road in life took a while to figure out.
Did well in high school. Didn't know what I was going to grow up to be.
Interested in music, went to college for it. Later decided it was a passion, not a career.
Moved up the retail ladder quickly from sales associate to store manager.
Discovered I'm a good manager and can handle customers, especially the difficult ones.
Started a family and wanted to change my retail hours.
Used my skills with customer service and now reapply them in a retail bank setting.

Career

Relationship Banker

Help put customers in the best banking products for their needs, and service any existing accounts.

Career Roadmap

Roadmap
My work combines:
My work combines:
Business
Technology
Helping People

Day to Day

A great day would be helping a new customer set up their new account(s), and show them how to use every benefit of the product they are getting. Walk them through any questions they have including using their debit card, showing them how to bank online, and getting them comfortable using their new bank.

Skills & Qualities Beyond School

You need to have the ability to talk to customers on two levels. On the first level you need to make it personal, have small talk, get to know the customer on a personal level. Then you have to guide them in a professional manner to help them choose the product that is right for them. To the customer we are the expert and they want to use our knowledge, but to make them feel comfortable you need to be able to relate as another human.

Advice for Getting Started

Here's the first step for high school students

Get comfortable speaking to strangers. Be able to feel their vibe and adjust your own vibe to meet with theirs. This will allow you to relate best with someone you don't know.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

Hurdles

The Noise I Shed

From Family:

"You NEED to go to college. - My mother."

Challenges I Overcame

Financial