Nancy Abels-Caccia
Sales and Service Consultant
Capital One
Milestones
My road in life took a while to figure out.
Wasn't the greatest student in High School, with low B average. I didn't take it seriously.
Went to Rider College where I met a lot of smart and fun people. Met my husband there, too!
Upon graduating, I felt lost ... What was I going to do with a Communications degree???
I was accepted into the Citibank Mgt. Training program -- never dreamed I'd work for a bank!
I enjoyed the marketing + communications side of the bank + focused my career there at several banks.
I tried something new by taking a Coach role at Capital One, the best career decision I ever made.
Education
High School
Uniontown High School
Uniontown High School
Career
Sales and Service Consultant
I provide support to District Manager to help make their teams the best they can be.
Career Roadmap
My work combines:
My work combines:
Business
Education
Communicating / Sharing Stories
Day to Day
A great day for me means that I am visiting several Capital One Bank branches. I connect everyone on the team and thank them for all they do and to see if I can help in any way. I then meet with the Branch Manager. Together we review the business and I provide some coaching to learn what's going well for them and what opportunities they have to do things differently. From there, we put together a strong plan that will help them achieve their goals.
Advice for Getting Started
Here's the first step for college students
The most important skill you can learn is how to connect and communicate with people. No matter where your career path takes you, you need to build relationships and trust. Everyone is different so you must be able to determine the best way impart your message. Be intentional in the words you choose, both spoken and in writing. As you build your personal brand, be known for quality -- and have fun!
Recommended Education
My career is related to what I studied. I'd recommend the path I took:
Hurdles
The Noise I Shed
From Myself:
"How can you work for a bank when you're terrible with math? You're not going to be able to do this, you know. You're not as smart as some of the people you work with. You could fail."
Challenges I Overcame
Financial
