
Elisabeth Hancock
Team Lead - End User Support
Hobsons
Hobsons
Team Lead - End User Support
I oversee the team that supports the End Users of the ApplyYourself system.
During our busy season I help the team answer questions that come in, manage the seasonal staff, and I am the main point of contact for escalation and sensitive issues. During the off season, I love reorganizing the training materials for the seasonal staff, reviewing the helpful articles for relevance, and prepping for the next busy season.
Here's the first step for college students
I think a lot of the skills that you learn in college (time management, organization, discipline, etc.) are what help you do your best in the job.
"You should study something more useful. You'll never find a job."