CAREER
First-Line Supervisors of Non-Retail Sales Workers
Overview
Salary Median (2020)
$78,560
Projected Job Growth (2019-2029)
-8.3% (decline)
Most Common Level of Education
High school diploma or equivalent
Career
What First-Line Supervisors of Non-Retail Sales Workers Do
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Other Job Titles First-Line Supervisors of Non-Retail Sales Workers May Have
Customer Service Department Supervisor, Customer Service Supervisor, Driver Sales Supervisor, Information Center Supervisor, Inside Sales Supervisor, Reservations Supervisor, Sales Department Supervisor, Sales Leader, Sales Supervisor, Sales Team Leader
Tasks & Responsibilities May Include
- Monitor sales staff performance to ensure that goals are met.
- Provide staff with assistance in performing difficult or complicated duties.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Keep records pertaining to purchases, sales, and requisitions.
Education
Level of Education Attained by First-Line Supervisors of Non-Retail Sales Workers
Most common level of education among people in
this career: Bachelor's degree (31%)
High school diploma or equivalent
22%
Some college, no degree
23%
Bachelor's degree
31%
Other*
25%
*All other responses combined for clarity.
Majors Related to Career
This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.
