CAREER

First-Line Supervisors of Personal Service Workers

Overview

Salary Median (2020)

$42,000

Projected Job Growth (2019-2029)

+11.2% (faster than the average)

Career

What First-Line Supervisors of Personal Service Workers Do

Supervise and coordinate activities of personal service workers.

Other Job Titles First-Line Supervisors of Personal Service Workers May Have

Adult Family Home Program Manager, Direct Care Supervisor, Resident Care Supervisor

Tasks & Responsibilities May Include

  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Recruit and hire staff members.

This page includes information from theO*NET 25.0 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.