Office Clerks, General


Salary Median (2020)


Projected Job Growth (2019-2029)

-5% (decline)

Most Common Level of Education

High school diploma or equivalent


What Office Clerks, General Do

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Other Job Titles Office Clerks, General May Have

Administrative Clerk (Admin Clerk), Clerical Aide, Clerical Assistant, Clerk, General Clerk, Office Assistant, Office Clerk, Office Services Specialist, Office Support Assistant

How Leaders Describe a Typical Day at Work

Office Manager ,

Cline Family Medicine

Start early Check to make sure all the staff is there on time Make sure the patient schedule to moving along Answer any questions from patients in person or on the phones Check to make sure each employee is working to their maximum potential Make sure the building is clean and note any maintenance necessary

Business Office Coordinator ,

Brookdale Senior Living

The analytical side includes calculating various rent and services adjustments, making deposits, and such. I had worked over 25 years financial services and am extremely comfortable with the business aspect. The compassion side includes Residents coming into my office asking about what certain mail or robo-calls they received means, or concerned about their dog, or just wanting someone to listen to their story. I feel that it is a privilege to put them at ease.

Tasks & Responsibilities May Include

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.