Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Conventional

First Interest High-Point

Second Interest High-Point

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Enterprising

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Realistic

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Social

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Investigative

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Artistic

Third Interest High-Point

Job Zone Two: Some Preparation Needed

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Answer telephones, direct calls, and take messages.

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Review files, records, and other documents to obtain information to respond to requests.

Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Compute, record, and proofread data and other information, such as records or reports.

Complete work schedules, manage calendars, and arrange appointments.

Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

Inventory and order materials, supplies, and services.

Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

Complete and mail bills, contracts, policies, invoices, or checks.

Process and prepare documents, such as business or government forms and expense reports.

Monitor and direct the work of lower-level clerks.

Prepare meeting agendas, attend meetings, and record and transcribe minutes.

Train other staff members to perform work activities, such as using computer applications.

Count, weigh, measure, or organize materials.

Make travel arrangements for office personnel.

Troubleshoot problems involving office equipment, such as computer hardware and software.

10-key calculators

Computer laser printers

Computer terminals

Data input scanners

Desktop computers

Dictation equipment

Digital duplicating machines

Electric typewriters

Laptop computers

Laser facsimile machines

Letter folding machines

Multi-line telephone systems

Personal computers

Photocopiers

Photocopying equipment

Postage machines

Scanners

Switchboards

Typewriters

Voice mail systems

Adobe Systems Adobe Acrobat

Adobe Systems Adobe InDesign

ADP Workforce Now

Alpha Software Alpha Five

Appointment scheduling software

Billing software

Blackbaud The Raiser's Edge

Blackboard

Bookkeeping software

Data entry software

Electronic Data Interchange EDI systems

Facebook

FileMaker Pro

Filing system software

Google Docs

IBM Check Processing Control System CPSC

IBM Notes

Intuit QuickBooks

LexisNexis

LinkedIn

Mavenlink

Medical condition coding software

Medical procedure coding software

MEDITECH software

Microsoft Access

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Publisher

Microsoft Windows

Microsoft Word

Oracle JD Edwards EnterpriseOne

Oracle PeopleSoft

Oracle PeopleSoft Financials

Propertyware

Records management software

Sage 50 Accounting

Salesforce.com Salesforce CRM

Spreadsheet software

St. Paul Travelers e-CARMA

Transcription system software

Web browser software

Word processing software

Yardi

Need to make enough money to pay your bills.

Start early
Check to make sure all the staff is there on time
Make sure the patient schedule to moving along
Answer any questions from patients in person or on the phones
Check to make sure each employee is working to their maximum potential
Make sure the building is clean and note any maintenance necessary

Office Manager

Working with sick people and money problems is hard.

Meg Camp

Office Manager

Milestones

Education

Career

Career Roadmap

My work combines:

My work combines:

Business

Medicine

Helping People

Day to Day

Advice for Getting Started

Recommended Education

Hurdles

The Noise I Shed

From Society in General:

Challenges I Overcame

Financial

Interviewed By

Anonymous Student

Meg Camp

Office Manager

Milestones

Education

Career

Career Roadmap

My work combines:

My work combines:

Business

Medicine

Helping People

Day to Day

Advice for Getting Started

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

Hurdles

The Noise I Shed

From Society in General:

Challenges I Overcame

Interviewed By

Anonymous Student

Related Leaders