Postmasters and Mail Superintendents


Salary Median (2020)


Projected Job Growth (2019-2029)

-4.8% (decline)


What Postmasters and Mail Superintendents Do

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Other Job Titles Postmasters and Mail Superintendents May Have

Distribution Operation Supervisor (SDO), Distribution Operations Manager, Postmaster, Remote Encoding Center Manager

How Leaders Describe a Typical Day at Work

Manager for Postal Service ,

Running a Post Office entails dealing with customers, employees and unions on a daily basis. Your first priority is to get all the mail delivered every day in an efficient manner. My job also entailed total responsibility for everyone and everything coming and going into my building and delivery within my city. Also responsible for establishing delivery for new homes and route adjustments, requesting additional staff, hiring, and firing, etc.

Tasks & Responsibilities May Include

  • Monitor employees' work schedules and attendance for payroll purposes.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Resolve customer complaints.
  • Prepare employee work schedules.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.

This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.