I start my day with a conference call with the providers and front desk staff. We review the schedule of patients coming in that day and highlight any patients that we'll need to spend more time with. I make sure providers are spending adequate time with clients throughout the day. I also see to any operational issues—usually regarding timing and the flow of our clinic. At the end of my day, I spend time on chart audits and reporting. I'll highlight issues that we need to address the next day.