Suggested Path
Bachelor
Bachelor of Science in Accounting
Graduate
Master of Business Administration. with concentration in...
Certification / License
CA
CAREER
Bill and Account Collectors
Overview
Salary Median (2020)
$38,100
Projected Job Growth (2019-2029)
-6.4% (decline)
Most Common Level of Education
High school diploma or equivalent
Career
Roadtrip Nation Leaders in This Career
What Bill and Account Collectors Do
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Other Job Titles Bill and Account Collectors May Have
Account Representative, Accounts Receivable Specialist (AR Specialist), Collection Agent, Collection Specialist, Collector, Credit Clerk, Debt Collector, Patient Access Specialist, Patient Account Representative, Telephone Collector
Tasks & Responsibilities May Include
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Advise customers of necessary actions and strategies for debt repayment.
Education
Level of Education Attained by Bill and Account Collectors
Most common level of education among people in
this career: Some college, no degree (35%)
High school diploma or equivalent
Some college, no degree
Bachelor's degree
Other*
*All other responses combined for clarity.
Majors Related to Career
Educational Paths Suggested by Leaders
This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.
