Come in the office @ 11 am. Log into 10 systems. Check daily news and voicemail. Hit get next. Work case from start to finish. Contact the primary card holder and send appropriate letters. Answer phone calls in the phone queue for live fraud claims. Take service calls. All until 8pm.
CAREER
Fraud Examiners, Investigators and Analysts
Overview
Salary Median (2020)
$83,660
Projected Job Growth (2019-2029)
+5.5% (as fast as the average)
Career
Roadtrip Nation Leaders in This Career
What Fraud Examiners, Investigators and Analysts Do
Obtain evidence, take statements, produce reports, and testify to findings regarding resolution of fraud allegations. May coordinate fraud detection and prevention activities.
Other Job Titles Fraud Examiners, Investigators and Analysts May Have
Certified Fraud Examiner, Confidential Investigator, Financial Investigator, Forensic Accountant, Forensic Audit Expert, Inspector General, Investigator, Special Investigation Unit Investigator
How Leaders Describe a Typical Day at Work
Everyday is always different because of the different types of fraud cases we see. From cases where it is true fraud to cases where we find out that the customer either didn't recognize the charge or they are really trying to commit fraud. Look at documents or receipts from merchants to verify if the charge belongs to the customer.
Tasks & Responsibilities May Include
- Document all investigative activities.
- Prepare written reports of investigation findings.
- Analyze financial data to detect irregularities in areas such as billing trends, financial relationships, and regulatory compliance procedures.
- Gather financial documents related to investigations.
- Interview witnesses or suspects and take statements.
Education
Level of Education Attained by Fraud Examiners, Investigators and Analysts
Most common level of education among people in
this career: Bachelor's Degree (72%)
Bachelor's Degree
Master's Degree
Post-Baccalaureate Certificate
Other*
*All other responses combined for clarity.
Majors Related to Career
Educational Paths Suggested by Leaders
Suggested Path
High School
Bachelor
Business/Corporate Communications, General
Suggested Path
High School
Additional Skills & Experiences That Can Help You Excel
Customer service is the main skill.
A positive attitude, a will to succeed, customer service experience, teamwork, data entry and research experience.
Getting Started
Recommended First Step for:
High School Students
Take business classes, computer classes and public speaking.
When you get to college, I recommend trying as many courses as you can even if you don't think would like it. It helps to develop skills you would need as an adult. It will challenge you and give you a diverse background.
Everyone
This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.
