
Frosty Mason
Fraud Recovery Coordinator
Capital One
Capital One
Fraud Recovery Coordinator
I investigate charged-off fraud claims.
Come in the office @ 11 am. Log into 10 systems. Check daily news and voicemail. Hit get next. Work case from start to finish. Contact the primary card holder and send appropriate letters. Answer phone calls in the phone queue for live fraud claims. Take service calls. All until 8pm.
Here's the first step for high school students
Take business classes, computer classes and public speaking.
"With no education you might as well just stay in a medical office. - Everyone!"