I lead a team of claim professionals who investigate and resolve commercial transportaiton liability claims.
No two days are the same but I spend a lot of my day coaching and mentoring employees on my team. I ask questions, propose solutions and help them problem solve so they can resolve claims. I respond to complaints and escalated situations that come up through the course of my team's customer interactions to facilitate understanding and resolutions for customers. I also evaluate the work my team does and give them feedback to ensure quality and consistency.
Here's the first step for everyone
Develop an understanding of the different lines of insurance there are and which lines may interest you. Research insurance companies through their websites and public profiles on LinkedIn to see what opportunities exist in your desired location / business line. Look for positions within that company in that business area that are entry level and post for jobs. If available, reach out to the hiring manager or talent acquisitions contact to do an informational interview about the department / job.
"Insurance work is boring and you won't be able to do creative or interesting things in that industry. Get used to mindless work if you pursue a career in the corporate world and especially insurance."