THOMAS GIANADDA

THOMAS GIANADDA

National Auto Hub Blend Claim Representative

Milestones

My road in life has taken me all over.
Successfully completing high school.
Successfully completing my enlistment as an active-duty military service member within the US Navy.
Successfully completing my undergraduate degree with honors.
Being told "no" by military (officer candidate school) and multiple law enforcement agencies.
Successfully completing one semester of graduate school, pursuing a career in secondary education.
Realizing a (further) military, law enforcement and teaching career wasn't the right fit for me.
Joining the winning and successful team at Travelers!

Education

High School
Clarence Senior HS
Bachelor
Criminal Justice/Law Enforcement Administration
SUNY College at Buffalo State

Career

National Auto Hub Blend Claim Representative

I manage first- and third-party property damage and injury claims.

Career Roadmap

Roadmap
My work combines:
My work combines:
Technology
Numbers
Learning / Being Challenged

Day to Day

Receiving new claims that require a coverage review/investigation, contact with one or more parties and consistent follow-up. Effective time management is a huge part of success within a claim handling role.

Skills & Qualities Beyond School

Become familiar with your own policies (auto, renter's/homeowner's). Really read and understand what coverage you are paying for. If you have questions about your policy, call someone and ask (agent/broker, customer service, etc.). The policy is the foundation of our industry, so to know and understand your own policies will help you understand how to explain someone's policy to them.

Advice for Getting Started

Here's the first step for college students

Summer internships are an excellent opportunity to gain exposure, knowledge and practice within the insurance industry. They often lead to job offers, as well.

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:

undergrad
Bachelor
Business/Commerce, General

Hurdles

The Noise I Shed

From Society in General:

"Insurance companies are sneaky, and no one likes them."

Challenges I Overcame

Financial