My road in life took a while to figure out.
Working through college at an oil change location. I changed oil and performed other car repairs.
I failed (or early withdrew to avoid an F) Principles of Accounting II, three times. This made me question my degree choice and if I could obtain it.
Graduated with my BA in marketing.
Interviewed with several sales - direct and indirect - trying to find a job post college.
Hired at Sedgwick CMS (third-party claims administrator) issuing Medicare payments.
Promoted to a Claims Adjuster at Sedgwick CMS handling Property Damage / Bodily Injury / Premise Liability.
Joined Travelers' new Adverse Subrogation National Unit.
Joined the new Arbitration focused team in Adverse Subrogation.


Adverse Subrogation Arbritration Professional

I answer adverse subrogation demands for damage and liability disputes.

Career Roadmap

My work combines:
My work combines:
Accomplishing Goals

Day to Day

I come in every morning and know I need to write 6-7 arbitrations a day to stay ahead. Each arb could take 30 minutes to an hour to review for damage disputes and liability. I must accurately set the financial reserves on each claim to ensure they are reported properly. Once an arb is submitted it takes about 60 days for the decision to come back. Depending on the decision I must issue payments to other carriers and finalize my files for closure.

Advice for Getting Started

Here's the first step for college students

Look into state licensing requirements and basic fundamentals of insurance. Depending on the section of insurance, there are different requirements in licensing. If you can obtain those on your own it will set you apart in the candidate pool. Also, create a LinkedIn page and begin connecting with local insurance workers. Review their pages to get an insight into how they entered the industry.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:


The Noise I Shed

From Teachers:

"You need to prepare to make less than $30,000 / year after you graduate. Many of you will still be waitressing after college."

Challenges I Overcame


Interviewed By

Anonymous Student