Megan Koos
2VP, Operations, Investigative Services
Travelers
“Management is an experience every leader should embrace - and one that no class, book or article can prepare you for.”
Milestones
My road in life took a while to figure out.
2007: Joined Travelers, Hartford, CT - worked in IT.
2009: Joined Insurance Operations Leadership Development Program.
2010: One year rotation with Travelers Investigative Services supporting Operations & Finance.
2012: Moved to NYC as part of a rotation managing a team that supported Entertainment Underwriting.
2014: Returned to Hartford, for Regional Management position - continued supporting NYC, St. Paul & Hartford employees.
2015: Returned to Travelers Investigative Services as a Leadership Team member - responsible for operations, analytics and compliance.
2016: Placed on a one year IT project developing a case management system for our investigators.
2017-current: Returned to Investigative Services Leadership team.
Education
High School
Berlin High School, Berlin, CT
Berlin High School, Berlin, CT
Graduate
Executive MBA
University of Connecticut
Executive MBA
University of Connecticut
Career
2VP, Operations, Investigative Services
Responsible for leading national antifraud strategies, financial controls, compliance and analytics for Travelers
Career Roadmap
My work combines:
My work combines:
Business
Technology
Accomplishing Goals
Day to Day
I work with tons of people every day. Whether it's brainstorming with my team, getting updates on projects, testing new technologies with investigators, grabbing coffee with a mentor / mentee or presenting to senior leadership - it is a very collaborative work environment at Travelers. There are also opportunities to dig in and work independently, for example, understanding the variances in our budget, developing a proposal and gaining insights from our analytics. The mix keeps it interesting!
Recommended Education
My career is related to what I studied. I'd recommend the path I took:
Graduate
Executive MBA
Executive MBA
Hurdles
The Noise I Shed
From Society in General:
"If you want to make it in business, you need to be in "the city" (i.e., New York City or Boston)."
Challenges I Overcame
Physical Issues
