
Joshua Duncan
Sr. Risk Coordinator
Capital One
Capital One
Sr. Risk Coordinator
I call people who have not paid their credit card for a long time to collect on their balance due.
I normally get to work around 8am and log into my computer. First, I check my e-mails and see if I have any voice mails from customers. Then, I send payment receipts out to people who made a payment the previous day. I might sneak in breakfast or a small chat with a co-worker before I begin my "real work." I keep track of all the customers I call on a spreadsheet, and basically just try to call them all everyday. The work its self is not hard, the actual talking to customers is the most difficult.
Here's the first step for high school students
Make sure you graduate and complete your GED.
"You have to go ahead and start college right out of high school. It's not exactly negative, but it was not true. Not everyone is made for going to college. Sometimes you just need a break before going in too. Decide what you want to do first."