Ashley Lathrop
Senior Unit Manager
Capital One
Milestones
My road in life took a while to figure out.
Living abroad helped me gain the experience of what it's like to be a minority.
Moved again in high school to a different part of the country and went through culture shock.
Pursued a degree in social studies to learn more about human motivation and interaction.
Joined the workforce in an entry level position unrelated to my degree.
Learned through experience how business and banking works.
Applied my own insights to that experience to move into new and more challenging roles.
Keep following my journey
Education
High School
West Florence High School
West Florence High School
Career
Senior Unit Manager
Lead an operations team in customer service.
Career Roadmap
My work combines:
My work combines:
Business
Technology
Accomplishing Goals
Day to Day
A great day at work involves spending time with the people on my team to understand what challenges they are facing at work and how I can help them work through obstacles. I attend meetings to work through business problems that will allow us to create the best experience possible for our customers. I also review reporting and metrics to make sure my business is running efficiently.
Advice for Getting Started
Here's the first step for high school students
If you have the option of attending college, I do think it's a valuable experience that will help you hone your writing skills. If you don't have the option to do so, that's okay, but don't stop yourself from pursuing opportunities to learn! Read books in a wide range of topics. Pursue the perspective of people who are different from you in regards to background and experience. Being able to relate to others will help you, no matter what direction your career takes you.
Recommended Education
My career is related to what I studied. I'd recommend the path I took:
Hurdles
The Noise I Shed
From Myself:
"Lots of noise!!! Most of it was probably told to me unintentionally. I have always been quiet and perceived as shy. I didn't necessarily feel like I could be a leader, that I should follow the folks who were outgoing and appeared to be so confident."
