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Ashley Lathrop

Ashley Lathrop

Capital One

Career Roadmap

Ashley's work combines: Business, Technology, and Accomplishing Goals

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Day In The Life

Senior Unit Manager

Lead an operations team in customer service.

Skills & Education

Here's the path I took:

  • High School

    West Florence High School

  • Bachelor's Degree

    Social Psychology

    University of Virginia-Main Campus

Here's the path I recommend for someone who wants to be a First-Line Supervisors of Office & Administrative Support Workers:

High School

Bachelor's Degree: Social Psychology

Learn more about different paths to this career

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    Living abroad helped me gain the experience of what it's like to be a minority.

  • 2.

    Moved again in high school to a different part of the country and went through culture shock.

  • 3.

    Pursued a degree in social studies to learn more about human motivation and interaction.

  • 4.

    Joined the workforce in an entry level position unrelated to my degree.

  • 5.

    Learned through experience how business and banking works.

  • 6.

    Applied my own insights to that experience to move into new and more challenging roles.

Defining Moments

How I responded to discouragement


    Messages from Myself:

    Lots of noise!!! Most of it was probably told to me unintentionally. I have always been quiet and perceived as shy. I didn't necessarily feel like I could be a leader, that I should follow the folks who were outgoing and appeared to be so confident.

  • How I responded:

    To put it simply, by putting myself out there. I'm definitely an introvert. I learned to appreciate that about myself and to value the strengths that introverts have. We're very reflective. I spent a lot of time reflecting about what's important to me: what are my values, what are my passions? I learned as much as I could about my areas of interests and talked about them with people. Speaking about things I'm passionate about built confidence in me and showed me that I can bring value.