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Jenna Rowan

Jenna Rowan

Capital One

Career Roadmap

Jenna's work combines: Business, Numbers, and Problem Solving

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Day In The Life

Process Coordinator

I use reports, data, and custom built tools to help improve the way my department operates.

Skills & Education

Here's the path I took:

  • High School

    Buckhannon-Upshur High School

  • Bachelor's Degree

    Radiologic Technology/Science - Radiographer

    US Army Academy of Health Sciences

Here's the path I recommend for someone who wants to be a Management Analysts:

High School

Bachelor's Degree: Business Administration and Management, General

Learn more about different paths to this career

Life & Career Milestones

I've taken a lot of twists and turns

  • 1.

    Knew from a young age that I was transgender, though I did not know the term for how I felt.

  • 2.

    Sank into deep depression during adolescence, started drinking and using drugs.

  • 3.

    Went to college on an honors scholarship. Depression and substance abuse worsened.

  • 4.

    Dropped out of school because I was failing out. Slept on people's couches with no permanent home.

  • 5.

    Met my spouse and started rebuilding my life. Joined military to receive education.

  • 6.

    Came out as transgender and found the courage to live as my true self. Marriage is better than ever.

  • 7.

    Joined a bank well known for its positive treatment of trans workers. Started as a phone agent.

  • 8.

    Used the internet to teach myself the skills and knowledge that helped me get my current job.

Defining Moments

How I responded to discouragement


    Messages from Myself:

    I am a freak. I am not normal. No one will ever love me if I share who I really am. I'll never be successful in life. I may as well kill myself. I am worthless. I deserve to suffer. I deserve pain. I deserve to be unhappy and depressed.

  • How I responded:

    I finally reached a point where I could not take it anymore. I could not continue my life the way it was going. My marriage was crumbling and I was on the verge of committing suicide. Out of that desperation came the courage to track down and reach out to the first person I ever met who felt the way I did, who knew what I was going through. She inspired the bravery to come out. That was the turning point in my life. My marriage is strong again and I am successful in my career.

Experiences and challenges that shaped me

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  • There was a night I couldn't afford hamburger, so I ate Hamburger Helper without it. Just Helper. I didn't want to continue in that kind of poverty so I did everything I needed to do to get some kind of valuable education and a good job.

  • Drugs, addiction, and depression destroyed my life. It took years to rebuild, but love got me through. I met and fell in love with my wife and she helped me move on from the self-destructive behaviors that had plagued me for years.

  • Coming out might be the hardest thing you ever do in your life. It was for me, at least. I found the courage to get through it by meeting others like myself and realizing I wasn't alone. Isolation is your enemy. I am a proud, out trans lesbian.