Cathy Moya

Cathy Moya

Program Manager


Microsoft

Milestones

My road in life took a while to figure out.
I took a computer class my senior year '84. I loved it. I was good at it!
But I didn't know I could major in it, not ME. So I studied theater. There were computers in theater.
I got good with word processing to write plays and good with the computerized light board.
I graduated and ended up as the office manager for an environmental group, where I taught myself DOS.
I learned to use computerized spreadsheets to keep payroll. I learned how to write macros.
I worked temp computer jobs. I could use any program, troubleshoot any PC issue.
I started teaching computer apps, and learned how to network computers.
I started teaching network administration and wrote courseware for networking technologies.

Education

High School
Abraham Lincoln High
Bachelor
Drama and Dramatics/Theatre Arts, General
University of California-Los Angeles

Career

Program Manager

I help our customers to help us make better products.

Career Roadmap

Roadmap
My work combines:
My work combines:
Technology
Writing
Helping People

Day to Day

On a great day, you would see me checking on our UserVoice site to see what our customers are asking for in our products. Then I'd spend some time seeing what our MVP community is talking about online. Sometimes they need help with questions, or sometimes someone on my team has questions for them about what our customers need. I also work with companies that are using pre-release versions of our software so they can give us feedback, and find bugs we wouldn't find on our own.

Skills & Qualities Beyond School

I had a lot of hands on with my product before I joined the team that builds it. I saw how it was used in the real world. I still get to go in the real world when we do the pre-release deployments, and I always learn a lot. I also had a lot of training in network administration. I've been teaching myself advanced Excel, Access, and SharePoint to manage my data. I wish I knew how to code - even though I'm not a software engineer, it would make some tasks easier to write my own tools.

Advice for Getting Started

Here's the first step for professionals

Get really comfortable with technology. There are a lot of boot camps out there now that can teach you skills like coding and network administration. If you combine those skills with other types of managerial skills, like project management and customer management, you'd have a good track into the kind of work I'm doing.

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:

undergrad
Bachelor
anything you love, but also learn to code
certification
Certification/License
Microsoft Certified Systems Engineer

Hurdles

The Noise I Shed

From Myself:

"Acting isn't a practical way to make a living. You'll starve!"

Challenges I Overcame

Perfectionism