
Shawn Smotherman
Treasury Management Support Specialist
Capital One
Capital One
Treasury Management Support Specialist
I help clients and coworkers navigate the world of Treasury Management in commercial banking.
When my day is going well it probably means I've been able to come to the rescue at least a few times for people that really needed help. They may be panicking over a large payment that they are trying to send overseas, confused by transactions they don't understand on their accounts, or overwhelmed by technology trying to navigate a variety of online systems and platforms. I'm at my best when I have the answers to questions that people were just about to give up on.
Here's the first step for professionals
Identify the skills and tools you are already using in your current position that are a good match for what's needed in this role. You most likely won't have Treasury Management experience, but you may have experience providing high end, high visibility client support or you may have a reputation for being the person who really gets to know a system inside and out and becomes the local expert in it.
"Nothing in banking fits your personality- it's all so dry and boring and all about following the rules."