My road in life took a while to figure out.
First I applied for everything. I knew I wanted to work for my company, not what role.
Was hired as an entry level phone agent.
Worked hard to maintain high stats.
Networked with peers to see what job roles they had.
Applied for the job in my current department as a Sr. quality coordinator.
Worked hard and was promoted to floor supervisor with in 2 1/2 years.


High School
Henrico High School


Principal Coordinator

Support the Business Risk Office.

Career Roadmap

My work combines:
My work combines:
Problem Solving

Day to Day

Facilitate training sessions to onboard new associates. I analyze several reports to determine the status of my team's performance and the business' performance. I complete multiple evaluations of customer interactions to ensure my company is following the law.

Advice for Getting Started

Here's the first step for professionals

Be open to learning something new. Master what you need, be open to asking for help when you need it.

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:


The Noise I Shed

From Myself:

"Nothing negative."

Challenges I Overcame

Single mother of 4