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Marlissa Collier

Marlissa Collier

AT&T

Career Roadmap

Marlissa's work combines: Business, Technology, and Accomplishing Goals

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Day In The Life

Manager, Technical Customer Service

I coach, develop and evaluate a team of highly trained technical agents.

Skills & Education

Here's the path I took:

  • High School

    Crenshaw High School

  • Bachelor's Degree

    Construction Engineering

    California State University-Long Beach

  • Graduate Degree

    Business Administration and Management, General

    Southern Methodist University

Here's the path I recommend for someone who wants to be a First-Line Supervisors of Office & Administrative Support Workers:

High School

Bachelor's Degree: Construction Engineering

Graduate Degree: Business Administration and Management, General

Learn more about different paths to this career

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    Raised in a low-income household by a single mother in South Central Los Angeles.

  • 2.

    Wanted to be a musician but my mother discouraged it as a career so I focused more on academics.

  • 3.

    Learned to love reading. I read constantly as a child to acquire as much information as possible.

  • 4.

    Was given a music scholarship to attend college and earned engineering degree.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Society in general:

    No one from this neighborhood ever makes it.

  • How I responded:

    "And the moment you decide you want to do something, the universe IMMEDIATELY begins to conspire in helping you to achieve it." - Plato. Remember this.

Experiences and challenges that shaped me

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  • I was raised in a poor inner city neighborhood, and attended poor, under performing schools. Don't use this as a crutch. If you want it, find a way to make it happen. There are scholarships and grants to be had that no one ever applies for.

  • South Central L.A. was plagued with gangs, violence, drugs, and poverty when I grew up. In fact, it still is. Follow the rules and let your surroundings teach you to survive but don't let it harden your heart. Find that balance.