
Bahadir Koseli
Manager - Customer Service
AT&T
AT&T
Manager - Customer Service
Manager - Universal Agent - Global Customer Service - Business Customers
The day begins with emails. After emails, I am immersed with agents throughout the day. I am honored to support a team that provides the best customer service to our business customers (BVOIP, LNS, MIS, GAMMA, etc.) all over the world. Throughout the day, there will be meetings with customers, coaching and advising agents (who are mostly college student interns), and team meetings.
Here's the first step for high school students
Realize that anything is possible when you set your mind to it. It may sound cliche, however, it couldn't be more true, especially with the changes in economy and environment. The business world is thirsty for youth and new ideas.
"I came from a family with little schooling. My parents have a 5th grade education and grew up in a little village in Turkey, working on a farm. They barely spoke English when coming to the U.S. and had $200 in their pockets."