Bahadir Koseli

Bahadir Koseli

Manager - Customer Service


AT&T

Milestones

My road in life took a while to figure out.
My first moment I don't remember: My mom and dad coming to the U.S. for better opportunities.
My father's passing.
Managing a restaurant.
Starting my own IT Business at 16.
Joining Apple Inc.
Joining the Leadership Development Program with AT&T.
Keep following my journey

Education

High School
Richland Collegiate High School
Bachelor
Business Administration and Management, General
The University of Texas at Dallas
Graduate
Marketing/Marketing Management, General
The University of Texas at Dallas

Career

Manager - Customer Service

Manager - Universal Agent - Global Customer Service - Business Customers

Career Roadmap

Roadmap
My work combines:
My work combines:
Business
Travel
Learning / Being Challenged

Day to Day

The day begins with emails. After emails, I am immersed with agents throughout the day. I am honored to support a team that provides the best customer service to our business customers (BVOIP, LNS, MIS, GAMMA, etc.) all over the world. Throughout the day, there will be meetings with customers, coaching and advising agents (who are mostly college student interns), and team meetings.

Skills & Qualities Beyond School

A good work ethic is hard to learn in school. We are blessed to be in the land of opportunities and anything is possible if you work hard enough. Be sure to volunteer and gain experince as much as possible, as this training will be essential in the workforce.

Advice for Getting Started

Here's the first step for high school students

Realize that anything is possible when you set your mind to it. It may sound cliche, however, it couldn't be more true, especially with the changes in economy and environment. The business world is thirsty for youth and new ideas.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

undergrad
Bachelor
Business Administration and Management, General
graduate
Graduate
Marketing/Marketing Management, General

Hurdles

The Noise I Shed

From Myself:

"I came from a family with little schooling. My parents have a 5th grade education and grew up in a little village in Turkey, working on a farm. They barely spoke English when coming to the U.S. and had $200 in their pockets."

Challenges I Overcame

Financial
First-Generation Immigrant
First-Generation College Student