
Farina Hanif
Operational Risk Manager
Capital One
Capital One
Operational Risk Manager
My primary responsibility includes documenting procedures for associates to follow.
Not every day is the same, but they are all exciting! Our team is actively engaged in all facets of activities that touch bank branches. We work with various teams (security, fraud, operations, sales, etc.) to ensure we update procedure accordingly considering impacts to branch associates, external customers, and internal partners and to balance these considerations with a risk focus.
Here's the first step for high school students
Determine if you enjoy writing? Do you like interacting with people? Are you a critical thinker? Do you view options from different perspectives and are able to articulate pro's and con's of an issue? These are some things that come to mind that might be helpful in a role like mine.