General and Operations Managers

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Enterprising

Second Interest High-Point

First Interest High-Point

Third Interest High-Point

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Conventional

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Social

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Realistic

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Investigative

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Artistic

Job Zone Four: Considerable Preparation Needed

Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Direct administrative activities directly related to making products or providing services.

Prepare staff work schedules and assign specific duties.

Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

Perform personnel functions, such as selection, training, or evaluation.

Plan or direct activities, such as sales promotions, that require coordination with other department managers.

Set prices or credit terms for goods or services, based on forecasts of customer demand.

Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.

Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.

Direct non-merchandising departments of businesses, such as advertising or purchasing.

10-key calculators

Cell phones

Computer scanners

Credit card processing machines

Desktop computers

Digital cameras

Handtrucks

Humidity test chambers

Laptop computers

Magnetic card readers

Personal computers

Personal digital assistants PDA

Photocopying equipment

Point of sale POS systems

Profilometers

Spectrometers

Surveillance cameras

Vacuum test chambers

ActionWare

Adobe Systems Adobe Acrobat

Adobe Systems Adobe Photoshop

ADP Workforce Now

AMG Teleran SalesInSync

Apache Hadoop

Apple Final Cut Pro

Atlassian JIRA

Autodesk AutoCAD

Avidian Technologies Prophet

Blackbaud The Raiser's Edge

Blackboard

Calendar and scheduling software

Citrix

CNC Mastercam

Computer aided manufacturing CAM software

Confluence

Customer information control system CICS

Data entry software

Datawatch Monarch

Deacom ERP

Delphi Technology

Dynamic Energy Systems MedAct

Extensible markup language XML

Facebook

FileMaker Pro

Fund accounting software

Geographic information system GIS software

Google AdWords

Google Analytics

HEAT Software GoldMine

Human resource management software HRMS

Human resources software

IBM Cognos Impromptu

IBM Domino

IBM InfoSphere DataStage

IBM Notes

IBM Power Systems software

IBM SPSS Statistics

InnQuest Software roomMaster

Intuit QuickBooks

Inventory management software

Job control language JCL

Kronos Workforce Payroll

Kronos Workforce Timekeeper

LexisNexis

LinkedIn

LSA Visual Easy Lean

Marketo Marketing Automation

Maximizer Software Maximizer Enterprise

McAfee

Microsoft Access

Microsoft Dynamics

Microsoft Dynamics GP

Microsoft Excel

Microsoft Exchange Server

Microsoft FrontPage

Microsoft Internet Explorer

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Project

Microsoft Publisher

Microsoft SharePoint

Microsoft Visio

Microsoft Visual Basic

Microsoft Windows

Microsoft Word

MicroStrategy

Minitab

Mozilla Firefox

Mozilla Thunderbird

Nagios

NetSuite ERP

NetSuite NetCRM

Oracle E-Business Suite Financials

Oracle Eloqua

Oracle Fusion Applications

Oracle Hyperion

Oracle JD Edwards EnterpriseOne

Oracle PeopleSoft

Oracle PeopleSoft Financials

It is important to have a good education in entrepreneurship or business administration.  There are government regulations that need to be followed, accounting principles and management that must be understood in order to make good business decisions and to plan a strategy.

I became a single mother and had expenses that were more than income.  I worked to reduce my debt and save so that I could afford to invest in my own business.

The business I chose to start is completely unrelated to my education and background.  I had to do a lot of research and studying on my own to learn a completely different industry.

I follow up with my sales manager on orders to make sure that they have been placed, shipped and delivered.  I work with him on marketing and sales.

President

You should get married and raise a family.  You should be a teacher or a secretary.   Don't take risks.

Janelle Hopkins

President

Education

Career

Career Roadmap

My work combines:

My work combines:

Entrepreneurship

Technology

Accomplishing Goals

Day to Day

Advice for Getting Started

Recommended Education

Hurdles

The Noise I Shed

From Parents:

Challenges I Overcame

Financial

Education unrelated to career

Janelle Hopkins

President

Education

Career

Career Roadmap

My work combines:

My work combines:

Entrepreneurship

Technology

Accomplishing Goals

Day to Day

Advice for Getting Started

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:

Hurdles

The Noise I Shed

From Parents:

Challenges I Overcame

Related Leaders