
Kamillya Little
IT Specialist
Ricoh USA, Inc.
Atlanta, GA USA
“Everybody is so quick to look at the traditional way of doing things, but there’s always a way around. You’ve got to get creative.”
Ricoh USA, Inc.
Atlanta, GA USA
“Everybody is so quick to look at the traditional way of doing things, but there’s always a way around. You’ve got to get creative.”
IT Specialist
I give over-the-phone support to technicians and customers for their production printers.
I come to work in a colorful environment where we can choose to sit in any comfy chair or sofa. With our laptops in tow, we get to select which tickets we would like to work on by calling the customer back and helping them troubleshoot their issues with their production printers over the phone. It's a very laid back atmosphere where all of the employees can collaborate with each other to help solve problems.
Here's the first step for everyone
Obtain your technical certifications first and start networking with as many people as you can. Sometimes it's about knowing the right people! I did not have a desirable resume, but when I positioned myself with the right people, more opportunities came my way.
"Women don't belong in IT."
Workforce training that opens up opportunities