
India Robinson
Principal Operations Production Coordinator
Capital One
Richmond, VA USA
“Don't let anyone or anything stop you. You can do what you put your mind to.”
Capital One
Richmond, VA USA
“Don't let anyone or anything stop you. You can do what you put your mind to.”
Principal Operations Production Coordinator
Mitigate regulatory risk by reviewing calls and cases to make sure we do not violate laws and our customer is cared for.
I pull reports, review them for errors, and send the errors to the business for remediation. The errors are then analyzed for trends to share with the business and suggest training / coaching options.
Here's the first step for everyone
Build your network with folks who are doing what you want to do. Volunteer in the field you want to pursue to open doors.
"You shouldn't go to school to be a doctor, it takes a long time."