Sarah Kreager

Sarah Kreager

Assistant Community Manager


Irvine Company

Newport Beach, CA USA


The biggest thing that college does for you is it shows that you have the ability to follow through on something.

Milestones

My road in life took a while to figure out.
I attended San Francisco State University where I received my bachelor’s degree in English.
At one point in my college career, I held down two jobs while taking 18 units per semester.
Immediately after graduation, I took a paid internship with The Walt Disney Company in their hospitality department.
I became a trainer and operations facilitator for Disney University in Anaheim where I helped guide new cast members through their on-boarding process.
Went to work for the Irvine Company, and after only a year, I was promoted from leasing administrator to leasing consultant.
Won the Irvine Company’s President's Club award three times within a single year.
I decided to take online courses in order to become a real estate agent.
After gaining experience in sales at Zillow Group, I returned to the Irvine Company and became an assistant community manager for 4 properties.
Keep following my journey

Education

High School
Bachelor
English Language and Literature, General
San Francisco State University

Career

Assistant Community Manager

I work as the middle-man between customer service and community managers in real estate.

Career Roadmap

Roadmap
My work combines:
My work combines:
Business
Numbers
Accomplishing Goals

Day to Day

I typically get into the office at 9am and check all of my emails, voicemails, and curtesy patrol reports. I go to daily meetings and go over all tasks. We typically pull an updated list of all residents moving in or out and I go over any account statements that are due. I can also approve final account statements, such as final bills that get sent out to residents or credits for after they move out. From time to time, I approve changes to their leases and notices to vacate.

Skills & Qualities Beyond School

Strong organizational skills are imperative. In a busy office setting, it's important to not let things fall through the cracks! Get familiar with creating spreadsheets and workflows. Have strong communication skills and emotional intelligence. Be empathetic to residents and allow them to vent their frustrations to you and try to be understanding. Once you start working, be diligent about becoming well-versed in your company's policies and procedures.

Advice for Getting Started

Here's the first step for college students

Intern as much as you can and get involved in the different aspects of the industry you are interested in. The world is a competitive place and you need an edge in order to get ahead. Going to college shows that you can follow through on things, so use that to your advantage!

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:

undergrad
Bachelor
Real Estate

Hurdles

The Noise I Shed

From Myself:

"I'm not going to get the President's Club."

Challenges I Overcame

Gender Discrimination
Work Stress
Career Change