My road in life took a while to figure out.
Always liked cars and architecture so I started in high school with shop and auto cad.
Graduated high school and went to work at a car dealer to check out my love for cars while going to junior college.
Decided cars were my passion so I went to SIUC to obtain a degree in Automotive Technology, which is a blend of working on cars and the business side of it. I also continued working at a dealership.
Graduated college and went to work for the same dealership full time. I realized that working on cars was going to be a very physical job. I applied to another insurance company.
Was trained by the insurance company to be a generalist. Took advantage of my auto education and started teaching others in the office the need-to-know information about cars.
Realized that I loved to teach others and watch them develop their skills, so I applied to be a corporate trainer. After a while, I came to Travelers as a facilitator at Claim U.
After a few years of teaching, I moved into a designer role at Claim U to start creating the training. I worked my way up to Sr. Designer, and my manager helped me realize the next step.
After a lot of discussions and coaching, I applied for the director role and got it. I now enjoy leading a great team of designers and developers.
Keep following my journey


Learning Director

I lead a team of very talented instructional designers and developers that create learning solutions for Claim.

Career Roadmap

My work combines:
My work combines:
Problem Solving

Day to Day

I have regular discussions with the team, working closely with my peers to collectively manage the day-to-day operations in the Solutions Department. This involves quite a few meetings, to-do items outside of meetings, talking through pop-up situations with individuals, listening and providing input when needed.

Advice for Getting Started

Here's the first step for college students

Network at career fairs, talk to your friends, family and others to find someone in the industry. Learn more about it to determine if it is for you. Then, take the plunge! Apply online and go for it!

Recommended Education

My career is related to what I studied. I'd recommend the path I took:


The Noise I Shed

From Society in General:

"We don't trust insurance companies."

Challenges I Overcame

First-Generation College Student

Interviewed By

Anonymous Student