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Jeremy Crowson

Jeremy Crowson

Travelers

Career Roadmap

Jeremy's work combines: Design, Education, and Problem Solving

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Day In The Life

Learning Director

I lead a team of very talented instructional designers and developers that create learning solutions for Claim.

Skills & Education

Here's the path I took:

  • High School

    LeRoy High School

  • Bachelor's Degree

    Automobile/Automotive Mechanics Technology/Technician

    Southern Illinois University Carbondale

Here's the path I recommend for someone who wants to be an Instructional Coordinators:

Bachelor's Degree: Automobile/Automotive Mechanics Technology/Technician

Learn more about different paths to this career

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    Always liked cars and architecture so I started in high school with shop and auto cad.

  • 2.

    Graduated high school and went to work at a car dealer to check out my love for cars while going to junior college.

  • 3.

    Decided cars were my passion so I went to SIUC to obtain a degree in Automotive Technology, which is a blend of working on cars and the business side of it. I also continued working at a dealership.

  • 4.

    Graduated college and went to work for the same dealership full time. I realized that working on cars was going to be a very physical job. I applied to another insurance company.

  • 5.

    Was trained by the insurance company to be a generalist. Took advantage of my auto education and started teaching others in the office the need-to-know information about cars.

  • 6.

    Realized that I loved to teach others and watch them develop their skills, so I applied to be a corporate trainer. After a while, I came to Travelers as a facilitator at Claim U.

  • 7.

    After a few years of teaching, I moved into a designer role at Claim U to start creating the training. I worked my way up to Sr. Designer, and my manager helped me realize the next step.

  • 8.

    After a lot of discussions and coaching, I applied for the director role and got it. I now enjoy leading a great team of designers and developers.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Society in general:

    We don't trust insurance companies.

  • How I responded:

    I picked an insurance company that prides itself in paying what we owe! This gives me comfort that I work for a company that does the right thing.

Experiences and challenges that shaped me

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  • Neither of my parents attended college and didn't have the money to pay for mine either. I applied for student loans, worked part time, and went to school. The greatest reward was paying for my school and then paying off the student loans!!