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Career Roadmap

Lenora's work combines: Business, Technology, and Problem Solving

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Day In The Life

Second Vice President, Information Management

I lead the Business Testing & Readiness function within Business Insurance Strategic Planning and Execution

Skills & Education

Here's the path I took:

  • High School

  • Bachelor's Degree

    Sociology, General

    College of Charleston

  • Graduate Degree

    Communications & Information Management

    Bay Path University

Here's the path I recommend for someone who wants to be an Insurance Sales Agents:

Bachelor's Degree: Sociology, General

Graduate Degree: Communications & Information Management

Learn more about different paths to this career

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    Social worker after college.

  • 2.

    Decided to move in another direction, career-wise. Went to work for an insurance company.

  • 3.

    Decided to move to another city and join Travelers as an account specialist in Direct Assignment.

  • 4.

    Became a personal lines claims analyst within Travelers in Florida.

  • 5.

    Moved into Commercial Lines, in Charlotte, NC, as a claims representative supporting the General Liability lines.

  • 6.

    Achieved a leadership role as an operations manager for a Claims Service Center.

  • 7.

    In 2004, I changed direction in a project management/business analyst role within National Accounts in Hartford, CT.

  • 8.

    Moved into Shared Services within Business Insurance, as a member of the leadership team working to build out functions to support Program Management & Execution.

Defining Moments

How I responded to discouragement

  • THE NOISE

    You might have difficulties leading people and projects, you should pick one area to concentrate.

  • How I responded:

    I decided to return to school and get fully grounded on both project management as well as people management, to strengthen, validate and optimize my capabilities.