Sandra Walker

Sandra Walker

Operations Analyst



My road in life has taken me all over.
Fast food restaurant employee
Pursuing an undergraduate degree at Central Connecticut State University while working at fast food restaurant
Working in a Travelers internship while pursuing an undergraduate degree as a full-time student and still working at fast food restaurant
Graduated with a bachelor's degree and accepted a Claim Adjuster job at Travelers
While a working as a full-time Claim Adjuster, started to pursue MBA/Business Analytics
Part-time MBA student, received job promotion to General Liability Notice of Loss Coordinator
Full-time Travelers employee, graduated with MBA
Received promotion to Operations Analyst at Travelers


High School
Mount Avernia high
Management of Science & minor in HR Management/Personnel Administration, General
Central Connecticut State University
Business Analytics
Central Connecticut State University


Operations Analyst

Conduct research, investigate workflows to provide recommendations, ensure regulations and standards are in compliance.

Career Roadmap

My work combines:
My work combines:
Learning / Being Challenged

Day to Day

A cup of coffee -->creating and sharing a telephony report that advises line of business' telephone call activities/trends for claim adjusters --> supplying auto line of business with report that advises them of claims closing ratios -->Completing research and Financial Self Assessment (FSA) analysis for our field office (basically auditing claim files to ensure compliance is being met), consulting with business leaders to review FSA successes, opportunities, andreports for optimizing workflows.

Skills & Qualities Beyond School

Continue to read books that will help shape your thought process, enthusiasm and development towards your job. Participate in a leadership training of some sort that will also help to enhance your professional and personal development. Always seek feedback from your leaders on a regular basis so you can make valuable contributions to your team/organization. Always strive to do better than the last time. Use resources such as Google/YouTube to learn new methods or ways to optimize a task.

Advice for Getting Started

Here's the first step for everyone

An internship program such as Travelers EDGE (Empowering Dreams for Graduation and Employment)

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

Management of Science & minor in HR Management/Personnel Administration, General
Business Analytics


The Noise I Shed

From Family:

"Are you sure this is cut out for you? You may not be able to finish and get stuck in a office filing papers."

Challenges I Overcame