Racquel Santana

Racquel Santana

Vice President, eBusiness


My road in life took a while to figure out.
Interned at a consulting firm through the INROADS program.
Graduated college with a degree in Management Information Systems.
Employed at a major consulting firm in NYC for several years, which allowed me to work within various industries. I started my career as developer then moved to project management.
Recruited by a Fortune 500 company to work as an independent consultant. I spent several years being self-employed at this company.
I got married and relocated from NYC to CT. I took a year off from work after having my first child.
Re-entered the workforce as an independent consultant at a financial company in CT.
I took eight months off after having my second child.
Re-entered the workforce at Travelers. I started my career at Travelers in project management. I then took roles in strategy, product management and am currently in eBusiness.


High School
Management Information Systems
State University at Albany


Vice President, eBusiness

Deliver and own digital capabilities that enable Travelers to be a customer-centric digital insurer

Career Roadmap

My work combines:
My work combines:
Learning / Being Challenged

Day to Day

My role is extremely collaborative and I coordinate with multiple stakeholders to ensure alignment. I meet with business stakeholders to understand their needs. I also meet with my team to discuss all facets of delivering a capability to market. This would include business leads, user designers, architects, developers and finance.

Skills & Qualities Beyond School

Being an effective communicator is essential to most roles. Also, the ability to be a continuous learner who asks questions and enables innovation.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

Management Information Systems


The Noise I Shed

From Society in General:

"Technology is a male-dominated field and you should consider other disciplines. "