Kristina Kozlowski

Kristina Kozlowski

National Small Business Sales Mgr, Partner Retail


Rogers Communications Inc

Milestones

My road in life took a while to figure out.
At 5 years old, heard 'One Love' in a commercial by the Jamaica Tourism Board
Rummaged through my Oma's jewellery box and found a bracelet with charms from all over the world
Saw Celine Dion sing 'The Power of a Dream' at the 1996 Olympics
Got my first client relations job based on who I was and not just my resume
Completed the Strengthsfinder assessment, indicating my top 5 strengths
Got a job in a national position, confirming that success is predicated on connecting with people
Followed Gary Vaynerchuk on Instagram, using his content as inspiration to march to my own drum
Took a two month sabbatical from work, reflecting my way through Africa and Los Angeles
Keep following my journey

Education

High School
Banting Memorial High School
Bachelor
Urban Economic Geography
McMaster University

Career

National Small Business Sales Mgr, Partner Retail

I'm responsible for driving revenue growth in the Small Business retail wireless segment.

Career Roadmap

Roadmap
My work combines:
My work combines:
Business
Technology
Working with Others

Day to Day

I work for national telecommunications giant, and things have been done the same way for a long time. My team, however, is relatively new and we've had the audacity to challenge the sentiment of 'that's how it's done.' A great day is when I've collaborated with my partners on a new tactic, it gets implemented and the initial feedback is positive. Not all ideas are winners, but at least we tried something new. And it's amazing to see how that then inspires other people to think differently.

Skills & Qualities Beyond School

The biggest lesson I've learned is to be the same person at work as you are at home. While my profession falls broadly under 'sales,' any success I've had is actually due to the relationships I've built along the way. I have a genuine interest in who people are and the path they've taken to get where they are; people trust authentic people. Approach everyone with empathy and holistically understand their pain points, business objectives and goals, and measured success will follow.

Advice for Getting Started

Here's the first step for college students

An important first step is to just experience as much as you can. I've learned that no matter how small an experience seems, it may prove to be a way to connect with someone in the future. Any career in sales requires you to interact with new people everyday, and it's essential that you genuinely connect with them to build trusting, fruitful relationships. The more experiences you have (sports, travel, odd jobs, anything!), the more you will be able to relate to people from all walks of life.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

undergrad
Bachelor
Urban Economic Geography

Hurdles

The Noise I Shed

From Family:

"It's a phase." "You can do anything you want but you're an underachiever." "A lot of your feelings are self-indulgent."

Challenges I Overcame

Financial
Piety