My road in life took a while to figure out.
Took a job in recruiting to be able to support myself.
Took advantage of training opportunities at work to develop my skills.
Got certifications in many areas (Web Design, Agile, Product Ownership).
Took different roles at work to apply my skills and learn.
Worked really hard to establish myself as a leader & manage teams in a "digital age".
Continued to learn as new technologies and methodologies emerged.


High School
Mills E Godwin
Psychology, General
Virginia Polytechnic Institute and State University


Product Manager

I deliver software solutions for Capital One associates and customers.

Career Roadmap

My work combines:
My work combines:
Accomplishing Goals

Day to Day

Researching issues by talking to phone agents, developers, product owners and customer feedback. Logging into test regions to see if I can encounter the issues or confirm the code developed is working. Holding meetings with people to agree on what the problems are, what's most important to get done 1st and what success would look like if the problem no longer existed. I also talk to software engineers a lot to understand how things work and what options we have to solve the problems.

Advice for Getting Started

Here's the first step for college students

Take Software Engineering & Design Classes. Take Psychology classes about human behavior and technology. Do an internship.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:


The Noise I Shed

"You should smile more and say less. You are too wordy. You show your emotional side too much."

Challenges I Overcame

Depression and Anxiety
Learning Issues