Reena Lichtenfeld

Reena Lichtenfeld

Executive Director of Admissions Services


Walden University/Laureate

Milestones

My road in life took a while to figure out.
Earned my master's degree right after undergraduate.
Took a job as a retail store manager (not quite what I wanted to do, but I didn't have experience).
Learned as much as I could about customer service, managing people, monitoring/managing sales...etc.
Earned an award in my region for being a top performer and got my own store. Got pregnant and moved.
Went back to work and committed to my goal - to work at a college.
Had a client in the store who was the Director of Admissions at a local college.
She told me about an admissions counselor position after providing her with great customer service.
After 6 months as a counselor I was promoted...19 years later I still work in and love admissions.
Keep following my journey

Education

High School
Manalapan High School
Bachelor
BA, Psychology
University of South Carolina-Columbia
Graduate
M.Ed., Student Personnel Services
University of South Carolina-Columbia

Career

Executive Director of Admissions Services

Oversee the operational support groups involved with admitting students into Walden University.

Career Roadmap

Roadmap
My work combines:
My work combines:
Education
Business
Helping People

Day to Day

Most days are busy with meetings - collaborating with other leaders to promote the best student experience through the admissions process. In my job I am involved with all the operational and policy aspects of the admissions process, including: admissions, transcript evaluation for international candidates, transcript request and management, ensuring credit for prior course work through our Center for Degree Acceleration and oversight of all operational and continuous improvement efforts.

Skills & Qualities Beyond School

Building, nurturing, and developing relationships is key to any career that involves working with or serving others. Verbal, non-verbal, and written communication skills are essential to that, as well as other 'soft skills'. Other skills that come to mind include: adaptability, creativity, resourcefulness, empathy, critical thinking and reasoning, metrics-driven, heart/kindness, appreciation of others hard work, ethics & values, consistency, and mindfulness.

Advice for Getting Started

Here's the first step for college students

Don't be afraid to take on jobs that may not seem to quite correlate to what you want to do especially if you're not sure what it is that you want to do). After I earned my Master's degree, I worked as a retail store manager for three years before I could get my foot in the door in higher ed...until one day, the Director of Admissions from a local college came in looking for clothes for her daughter. We started to talk and low and behold there was a job opening as an admissions counselor.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

undergrad
Bachelor
BA, Psychology
graduate
Graduate
M.Ed., Student Personnel Services

Hurdles

The Noise I Shed

From Myself:

"I have been fortunate to have supportive people in my life. I think the only person who ever doubted me was me - I was afraid I'd get stuck working in retail but I persisted."

Challenges I Overcame

Financial