
Sofia Gomez
Customer Service Coordinator
Capital One
Capital One
Customer Service Coordinator
Service personal and business account holders over the phone.
First we would prepare the day at work; check the news and verify systems are set up and running to start taking calls. After that we will start taking calls and resolving customers requests interacting with them in a personal way and providing a professional first high quality experience.
Here's the first step for high school students
Start volunteer at any call center opportunity.
"I'm not smart enough to do that."