My road in life has taken me all over.
Joined the US Navy and retired 20 years later.
Worked in a couple of call centers before to get perspective on how good I have it here.
Achieved Microsoft Certifications.


Personal Account Manager

Assist banking customers to redeem rewards on their personal accounts.

Career Roadmap

My work combines:
My work combines:
Problem Solving

Day to Day

I sit in a cubicle for 8 hours fielding calls from bank customers concerning the accumulated rewards on their personal banking cards. This may sound boring and routine until something goes wrong, then I problem solve and assist the customers in achieving the end results that they are able to achieve.

Advice for Getting Started

Here's the first step for high school students

Apply to Capital One and get an interview.

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:


The Noise I Shed

From Parents:

"You are uncoordinated and you will always be that way. You can't help it."

Challenges I Overcame