
Joseph Bergeron
Senior Customer Service Manager
GE Aviation
GE Aviation
Senior Customer Service Manager
I manage a group of teams that support our installed engines, both technically and commercially.
On a great day, I'm traveling to a customer's site to help them solve a commercial or technical problem, to make their aviation business safer, more reliable, and more profitable. It's usually challenging, and we'll have to hash through some competing priorities, but at the end of the day, hopefully we come to an equitable solution, and I'll leave the site with a stronger relationship with the customer, having learned something along the way.
Here's the first step for college students
To have the best odds of success at a technical company like GE, you should have a technical degree. Study hard and get a good degree from the best university that you can get into. And then don't stop learning! Ask questions, learn on the side, pursue continued education...whatever you need to do to keep ahead of that learning curve.
"You can't do it."