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Joseph Bergeron

Joseph Bergeron

GE Aviation

Career Roadmap

Joseph's work combines: Business, Technology, and Learning / Being Challenged

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Day In The Life

Senior Customer Service Manager

I manage a group of teams that support our installed engines, both technically and commercially.

Skills & Education

Here's the path I took:

  • High School

  • Bachelor's Degree

    Public/Applied History

    Louisiana State University

  • Graduate Degree

    Business Administration and Management, General

    University of Florida

Here's the path I recommend for someone who wants to be a Customer Service Representatives:

High School

Bachelor's Degree: Engineering, General

Learn more about different paths to this career

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    Growing up with a big, loud family, I had to learn people skills from a very early age.

  • 2.

    I attended LSU for my undergraduate degree; during my sophomore year, 9/11 occurred.

  • 3.

    I decided to major in history because I wanted to know why and how this had happened.

  • 4.

    I always had plans to go home to New Orleans and take over the family restaurant...then Katrina hit.

  • 5.

    I joined the Navy right after college instead. I got my wings and flew F/A-18s for nine years.

  • 6.

    I finally made the very bittersweet, very soul-wrenching decision to leave the military.

  • 7.

    My work as a pilot/flight instructor in the military opened the door for my current GE Aviation job.

  • 8.

    Oh, yeah: another great milestone was the day I got married. That was a pivotal moment, too.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Myself:

    You can't do it.

  • How I responded:

    Letting go of "noise" is all about perspective: I intentionally keep a picture of the galaxy or the Grand Canyon on my desktop, just to keep me centered and to remind me that no matter what problems I encounter during my day, they won't really matter in the big picture. It all goes back to honoring a prayer I learned as a child in Catholic school: "God, grant me the serenity to accept the things I cannot change, the courage to change the things that I can, and the wisdom to know the difference."