My road in life has taken me all over.
First I secured a job climbing towers for an ISP... even though I was scared of heights!
Then I spent a lot of time learning how to run servers and setup wireless equipment.
Then I found out about Cisco Technology and began to self study the material.
After a year or so of self study I took a job with a company looking for a Cisco Networking Admin.
From there I developed my skills as a Cisco Network Engineer and began working with Cisco Voice tech.
After 5 years I began looking for a job that focused specifically on the Cisco Voice platform.
I now work for Capital One running all of the Cisco Voice services for over 200,000 voice endpoints!
Keep following my journey


High School
Randolph Henry High School


Cisco Network Voice Engineer

I help to build and maintain the Cisco voice network across numerous geographic locations.

Career Roadmap

My work combines:
My work combines:
Problem Solving

Day to Day

I am in Voice Operations. My day is spent working through issues that may occur in the voice network. It is my primary responsibility to ensure that voice services are available to all of the Associates of Capital One at all times. The rest of my time is spent working on projects. These projects have me designing, testing and implementing new voice services in the environment.

Skills & Qualities Beyond School

As with any issue in life I also think it is important to take a step back and fully understand the goal one is trying to accomplish before attacking the task at hand. This comes with experience. Often times one will be faced with an issue that seems insurmountable. The only way to accomplish these tasks is to break the issue down to its most fundamental level and work it through. Remember to never give up! Anything can be accomplished with consistent hard work and dedication!

Advice for Getting Started

Here's the first step for high school students

Take any and all Information Technology courses available. What makes a great Cisco Engineer is a fundamental understanding of all things tech from operating systems to programming and scripting.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:


The Noise I Shed

From Society in General:

"I grew up in a very negative and challenging environment. Rather than let my negative childhood dictate where I would end up I decided to take my own path. One can either choose to feed the negative or cultivate the positive in life. I chose the latter."

Challenges I Overcame

Gangs / Violence
Drugs / Addiction