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S. Smith

S. Smith

COF

Career Roadmap

S.'s work combines: Business, Writing, and Helping People

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Day In The Life

Customer Service

Account resolutions via phone support.

Skills & Education

Here's the path I took:

  • High School

  • Bachelor's Degree

    Political Science and Government, General

    San Diego City College

Here's the path I recommend for someone who wants to be a Customer Service Representatives:

High School

Bachelor's Degree: Political Science and Government, General

Learn more about different paths to this career

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    I strived my best in studies and ASKED for help from teachers when needed.

  • 2.

    My brothers & I took martial arts & learned valuable lessons that we carry and use to this day.

  • 3.

    I continued with college, pursuing/developing skills & achieved certification in Communications.

  • 4.

    I volunteered in the community & still do. There are others in worse need than ourselves.

  • 5.

    I searched and found a steady job, got married & had a baby.

  • 6.

    Though eventually I divorced, I kept parenting a main focus to provide a STABLE home for my child.

  • 7.

    Ensured my child was consistent in her studies, activities & applied for college in her senior year.

  • 8.

    My stability has allowed me to assist one of my brothers to complete further education.

Defining Moments

How I responded to discouragement

  • THE NOISE

    You make poor choices and keep making mistakes (my father).

  • How I responded:

    I had to realize I needed these lessons to learn from and gain wisdom, in order to be a better person.

Experiences and challenges that shaped me

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  • My father gambled & we experienced a foreclosure & midnight-moves. I have 3 brothers & at times, we had only rice or cereal to eat. Our mother kept us stable & taught us to protect & confide in each other. Strong sibling bonds gave us confidence.