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Alan Reedy

Alan Reedy

Capital One

Career Roadmap

Alan's work combines: Business, Numbers, and Working with Others

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Day In The Life

Process Coordinator II

I determine the best course of action to resolve customer concerns presented to the CEO.

Skills & Education

Here's the path I took:

  • High School

Here's the path I recommend for someone who wants to be a Public Relations Specialists:

High School

Graduate Degree: Business Administration and Management, General

Learn more about different paths to this career

Life & Career Milestones

I've taken a lot of twists and turns

  • 1.

    I wanted to be a Nurse, and went to school to do so.

  • 2.

    While I was going to school I needed to eat, so I started working on cars, and at a coffee shop.

  • 3.

    I decided to try a job in collections.

  • 4.

    I wanted to be the best collector in the company.

  • 5.

    I wanted to help my peers become better in their role.

  • 6.

    Moved into other departments to learn their role in the company.

  • 7.

    Trained new hires in multiple countries (India, England, and here in the US).

  • 8.

    Started to work with Executive Resolutions, handling all of the CEO's mail.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Family:

    You should just stick with medicine, it's what your family has done.

  • How I responded:

    Stick with what is important to you. It's not going to be the same for other people, and that's okay.

Experiences and challenges that shaped me

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  • I grew up in a household of domestic violence, which resulted in me living on the streets at 15 years old.

  • My parents were both addicted to drugs, and lost everything multiple times as a result.