Aaron Henderson
CSR II
Capital One
Milestones
My road in life has taken me all over.
Have a passion for basketball, but the NBA never drafted me. I was cut from summer team in the late 90's.
Then I made a big mistake by just walking away from my basketball scholarship.
After college I was very lost and worked any kind of job available just to survive.
Even tried medical jobs like phlebotomy and medical assistance.
Then one day I realized I wasn't getting anywhere without a real degree in medicine so I resigned.
So while still going between jobs I was referred to Capital One by my fiance.
I THEN WAS HIRED and have been here since 2012. I want to further my education and finish college.
Either do sports working for Capital One or I can branch out somewhere into the sports world.
Education
High School
Cheyenne High School
Cheyenne High School
Career
CSR II
Service banking customers.
Career Roadmap
My work combines:
My work combines:
Sports
Numbers
Communicating / Sharing Stories
Day to Day
My job consists of taking payments from customers over the phone, changing promotions and answering questions regarding customers' credit cards. We may also waive fees for card members due to circumstances.
Advice for Getting Started
Here's the first step for high school students
Make sure you take math seriously.
Recommended Education
My career is not related to what I studied. I'd recommend this path instead:
Hurdles
The Noise I Shed
From Peers:
"You will never live past 18 years old. Due to your skin tone you will never be successful. Nobody accepts your skin color so you will always be lower level in the corporate world."
