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Aaron Henderson

Aaron Henderson

Capital One

Career Roadmap

Aaron's work combines: Sports, Numbers, and Communicating / Sharing Stories

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Day In The Life

CSR II

Service banking customers.

Skills & Education

Here's the path I took:

  • High School

    Cheyenne High School

  • Bachelor's Degree

    Organizational Communication, General

    Dixie State College of Utah

Here's the path I recommend for someone who wants to be a Customer Service Representatives:

High School

Learn more about different paths to this career

Life & Career Milestones

I've taken a lot of twists and turns

  • 1.

    Have a passion for basketball, but the NBA never drafted me. I was cut from summer team in the late 90's.

  • 2.

    Then I made a big mistake by just walking away from my basketball scholarship.

  • 3.

    After college I was very lost and worked any kind of job available just to survive.

  • 4.

    Even tried medical jobs like phlebotomy and medical assistance.

  • 5.

    Then one day I realized I wasn't getting anywhere without a real degree in medicine so I resigned.

  • 6.

    So while still going between jobs I was referred to Capital One by my fiance.

  • 7.

    I THEN WAS HIRED and have been here since 2012. I want to further my education and finish college.

  • 8.

    Either do sports working for Capital One or I can branch out somewhere into the sports world.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Peers:

    You will never live past 18 years old. Due to your skin tone you will never be successful. Nobody accepts your skin color so you will always be lower level in the corporate world.

  • How I responded:

    NEVER EVER LISTEN TO PEOPLE WHO TRULY DON'T BELIEVE IN YOU OR LOVE YOU.