My road in life took a while to figure out.
Graduated high school.
Joined the US Army.
Took advantage of education benefits awarded for my military service.
Attended college and earned a degree in Business Administration.
Changed jobs to maintain a comfortable life for my family and me.
Joined the Capital One team - enjoying my job and new family here at Capital One.


Application Account Specialist

Take incoming calls for customers interested in applying for a new credit card.

Career Roadmap

My work combines:
My work combines:
Non-Profit Organizations
Helping People

Day to Day

Log into your computer at your work station. Check your emails and ensure all your systems are logged in and fully functional. Join the call cue ( this is when we sit and wait for the next call to come in) and assist customers with their credit card needs. The main responsibility will be to make sure every customer receives the best customer care possible and try to make sure the customer remembers that call.

Advice for Getting Started

Here's the first step for high school students

Graduate high school and do the best you can in your studies. Your high school grades will follow you and can determine the path that you take in the future.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:


The Noise I Shed

From Society in General:

"You will never make it. You will be in jail or dead by the time you are 21."