Mario Ferebee
Application Account Specialist
Capital One
Capital One
Application Account Specialist
Take incoming calls for customers interested in applying for a new credit card.
Log into your computer at your work station. Check your emails and ensure all your systems are logged in and fully functional. Join the call cue ( this is when we sit and wait for the next call to come in) and assist customers with their credit card needs. The main responsibility will be to make sure every customer receives the best customer care possible and try to make sure the customer remembers that call.
Here's the first step for high school students
Graduate high school and do the best you can in your studies. Your high school grades will follow you and can determine the path that you take in the future.
"You will never make it. You will be in jail or dead by the time you are 21."